The Effect of Employee Engagement and Job Satisfaction on Workforce Agility Through Talent Management in Public Transportation Companies

Ahmad Azmy

Abstract


This study aimed to analyzed employee engagement and job satisfaction with workforce agility through talent management as a mediating variable. The object of research was carried out at one of the public transportation companies. The number of respondents was 100 people. This research is purposive because it is following the research needs. The analysis tool uses the Partial Least Square (PLS) method. It aims to analyze specifically the variables and indicators that affect workforce agility. The results showed that employee engagement and job satisfaction had a positive effect on workforce agility. The role of talent management as a mediating variable affects workforce agility. Organizations must maximize the role of talent management to prepare employee competencies according to business challenges. The implementation of employee engagement and job satisfaction will make employees more agile, responsive, and have high initiatives to generate business innovation. Job satisfaction is very much needed in maintaining performance stability. The business process is very dependent on how the role and involvement of employees in executing the business plan. The four variables explain that workforce agility makes employee responsiveness higher in advancing the company's business. Therefore, organizations must be responsive and adaptive in empowering human resources optimally

Keywords


talent management; employee engagement; job satisfaction; workforce agility

Full Text:

PDF

References


Aizat Ramli, A., Isa, A., Baharin, N. L., & Izwar Ibrahim, H. (2018). The Role of Talent Management in the Relationships between Employee Engagement: A Study of GLCs. MATEC Web of Conferences, 150, 50–60. https://doi.org/10.1051/matecconf/201815005060

Azmy, A. (2019). Employee Engagement Factors in A Higher Education Institution. Binus Business Review, 16(2), 191–202. https://doi.org/10.21512/bbr.v10i3.5857

Balve, P. (2018). Management 4.0 Handbook for Agile Practices (A. O. & W. Muller (ed.)). the Creative Common.

Bello, Z., & Alhyasat, W. (2020). Compensation Practices on Job Satisfaction of Faculty Members in Private HEI in Saudi Arabia: Mediating Role of Talent Management. International Journal of Human Resource Studies, 10(4), 3747–3759. https://doi.org/10.5296/ijhrs.v10i4.17838

Bhatt, R., & Sharma, M. (2019). Employee Engagement: A Tool for Talent Management, Retention and Employee Satisfaction in the IT/ITES Companies in India. International Journal of Research in Commerce and Management, 10(8), 19–22.

Choi, S. L., Goh, C. F., Adam, M. B. H., & Tan, O. K. (2016). Transformational Leadership, Empowerment, and Job Satisfaction: The Mediating Role of Employee Empowerment. Human Resources for Health, 14(1), 1–14. https://doi.org/10.1186/s12960-016-0171-2

Cooke, F. L., Cooper, B., Bartram, T., Wang, J., & Mei, H. (2019). Mapping the Relationships Between High-Performance Work Systems, Employee Resilience and Engagement: a Study of the Banking Industry in China. International Journal of Human Resource Management, 30(8), 1239–1260. https://doi.org/10.1080/09585192.2015.1137618

Darmin & Afifah. (2011). Talent management. Gramedia.

Dessler, G. (2013). Human Resource Management Thirteenth Edition. Pearson.

Gallardo-Gallardo, E., Thunnissen, M., & Scullion, H. (2020). Talent Management: Context Matters. In International Journal of Human Resource Management (Vol. 31, Issue 4, pp. 457–473). https://doi.org/10.1080/09585192.2019.1642645

Gupta, N., & Sharma, V. (2016). Exploring Employee Engagement—A Way to Better Business Performance. Global Business Review, 17(3), 45–63. https://doi.org/10.1177/0972150916631082

Hayati, N. (2020). The Influence of Visionary Leadership, Talent Management, Employee Engagement, and Employee Motivation to Job Satisfaction and its Implications for Employee Performance All Divisions of Bank BJB Head Office. International Journal of Scientific and Technology Research, 9(3), 120–135.

Hoboubi, N., Choobineh, A., Kamari Ghanavati, F., Keshavarzi, S., & Akbar Hosseini, A. (2017). The Impact of Job Stress and Job Satisfaction on Workforce Productivity in an Iranian Petrochemical Industry. Safety and Health at Work, 8(1), 67–71. https://doi.org/10.1016/j.shaw.2016.07.002

Hughes, J. C., & Rog, E. (2008). Talent Management: A Strategy for Improving Employee Recruitment, Retention and Engagement Within Hospitality Organizations. International Journal of Contemporary Hospitality Management, 20(7), 743–757. https://doi.org/10.1108/09596110810899086

Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of Workload Balance and Employee Job Satisfaction in Work Organisations. Heliyon, 6(1), 03–16. https://doi.org/10.1016/j.heliyon.2020.e03160

Kamel, N. (2019). Implementing Talent Management and its Effect on Employee Engagement and Organizational Performance. Society of Petroleum Engineers - Abu Dhabi International Petroleum Exhibition and Conference 2019, ADIP 2019. https://doi.org/10.2118/197665-ms

Kianto, A., Vanhala, M., & Heilmann, P. (2016). The Impact of Knowledge Management on Job Satisfaction. Journal of Knowledge Management, 20(4), 621–636. https://doi.org/10.1108/JKM-10-2015-0398

Kim, E. J., & Park, S. (2020). Top Management Support for Talent and Culture on Career Changers’ Organizational Commitment and Job Satisfaction. Journal of Career Development, 47(6), 686–700. https://doi.org/10.1177/0894845318820967

Lawler III, E. E., & Worley, C. G. (2015). Organization Agility and Talent Management. Center of Effective Organizations, 0871(April), 1–21.

Lu, C. J., & Torng, C. S. (2017). The Impact of Corporate Social Responsibility and Organization Identification on Employee Engagement. Advances in Intelligent Systems and Computing, 612, 751–758. https://doi.org/10.1007/978-3-319-61542-4_76

Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work Engagement, Job Satisfaction, and Turnover Intentions: A Comparison Between Supervisors and Line-level Employees. International Journal of Contemporary Hospitality Management, 28(4), 751–758. https://doi.org/10.1108/IJCHM-07-2014-0360

Martin, A. (2015). Talent Management: Preparing a “Ready” agile workforce. International Journal of Pediatrics and Adolescent Medicine, 2(3–4), 112–116. https://doi.org/10.1016/j.ijpam.2015.10.002

Meyers, M. C., van Woerkom, M., Paauwe, J., & Dries, N. (2020). HR Nanagers’ Talent Philosophies: Prevalence and Relationships With Perceived Talent Management Practices. International Journal of Human Resource Management, 31(4), 562–588. https://doi.org/10.1080/09585192.2019.1579747

Mira, M. S., Choong, Y. V., & Thim, C. K. (2019). The Effect of HRM Practices and Employees’ Job Satisfaction on Employee Performance. Management Science Letters, 9(6), 771–786. https://doi.org/10.5267/j.msl.2019.3.011

Misra, S. (2017). Employee engagement for Better Talent Management. In Employees and Employers in Service Organizations: Emerging Challenges and Opportunities. https://doi.org/10.1201/9781315365855

Muduli, A. (2013). Workforce Agility: A Review of Literature. The IUP Journal of Management Research, 2(3), 55–65.

Muduli, A. (2016). Exploring the Facilitators and Mediators of Workforce Agility: an Empirical Study. Management Research Review, 39(12), 1567–1586. https://doi.org/10.1108/MRR-10-2015-0236

Muduli, A., & Pandya, G. (2018). Psychological Empowerment and Workforce Agility. Psychological Studies, 63(3), 276–285. https://doi.org/10.1007/s12646-018-0456-8

Narayanan, A., Rajithakumar, S., & Menon, M. (2019). Talent Management and Employee Retention: An Integrative Research Framework. Human Resource Development Review, 18(2), 228–247. https://doi.org/10.1177/1534484318812159

Navajas-Romero, V., Díaz-Carrión, R., & Casas-Rosal, J. C. (2020). Comparing Working Conditions and Job Satisfaction in Hospitality Workers Across Europe. International Journal of Hospitality Management, 90(102630), 1–11. https://doi.org/10.1016/j.ijhm.2020.102631

Nawangsari, L. C., & Sutawidjaya, A. H. (2019). Talent management in Mediating Competencies and Motivation to Improve Employee’s Engagement. International Journal of Economics and Business Administration, 7(1), 140–152. https://doi.org/10.35808/ijeba/201

O’Connor, E. P., & Crowley-Henry, M. (2019). Exploring the Relationship Between Exclusive Talent Management, Perceived Organizational Justice and Employee Engagement: Bridging the Literature. Journal of Business Ethics, 156(4), 903–917. https://doi.org/10.1007/s10551-017-3543-1

Pandita, D., & Ray, S. (2018). Talent Management and Employee Engagement – a Meta-Analysis of Their Impact on Talent Retention. Industrial and Commercial Training, 50(4), 185–199. https://doi.org/10.1108/ICT-09-2017-0073

Paul, M., Jena, L. K., & Sahoo, K. (2020). Workplace Spirituality and Workforce Agility: A Psychological Exploration Among Teaching Professionals. Journal of Religion and Health, 59(1), 135–153. https://doi.org/10.1007/s10943-019-00918-3

Porter, J. (2011). Entrepreneurs Brief Guide “How to Improve Job Satisfaction.” Smashwords, Inc.

Pratamasari, W. I. (2019). Pengaruh Talent Management Terhadap Workforce Agility Dengan Employee Engagement Dan Job Satisfaction Sebagai Mediasi (Studi Pada Rumah Sakit Panti Rapih Yogyakarta).

R.Luna-Arocas, M. M. &. (2015). Talent Management, Talent Mindset Competency and Job Performance: The Mediating Role of Job Satisfaction. European Journal of International Management, 14(1), 1–14.

Robbins, S. P., & Judge, T. A. (2017). Organizational behavior, Edition 17, Global edition. Boston: Pearson.

Sharrock, E. (2015). The Agile Project Manager Thrive in Change with Agile. Agile Enterprises.

Sheihaki Tash, M., Cheshmeh Ali, E. N., & Ahmadzadeh, M. (2016). The Effects of Talent Management on Employees Performance in Oil Jam Petrochemical Complex (Oil JPC): The Mediating Role of Job Satisfaction. International Journal of Economics and Finance, 8(6), 1–5. https://doi.org/10.5539/ijef.v8n6p226

Sherehiy, B., & Karwowski, W. (2014). The Relationship Between Work Organization and Workforce Agility in Small Manufacturing Enterprises. International Journal of Industrial Ergonomics, 44(3), 466–473. https://doi.org/10.1016/j.ergon.2014.01.002

Sopiah, S., Kurniawan, D. T., Nora, E., & Narmaditya, B. S. (2020). Does Talent Management Affect Employee Performance?: The Moderating Role of Work Engagement. Journal of Asian Finance, Economics and Business, 7(7), 335–341. https://doi.org/10.13106/jafeb.2020.vol7.no7.335

Tamtam, F., & Tourabi, A. (2020). A Framework for Measuring Workforce Agility: Fuzzy logic Approach Applied in a Moroccan Manufacturing Company. Advances in Science, Technology and Engineering Systems, 5(3), 1–6. https://doi.org/10.25046/aj050352

Tobeery, D. S. (2017). The Effect of Talent Management Strategies Achievement on Organizational Agility with Governmental Institutions Employees in the Governorate of MA’AN. European Scientific Journal, ESJ, 13(23), 316. https://doi.org/10.19044/esj.2017.v13n23p316

Wagner, J. A., & Hollenbeck, J. R. (2020). Organizational Behavior. In Organizational Behavior. Routhledge. https://doi.org/10.4324/9781003009580

Wahyuni, R. A. (2019). Perceived Organizational Support Dan Talent Management Terhadap Kinerja Karyawan Melalui Employee Engagement. Jurnal Ilmu Manajemen, 7(4), 905–913.

Wang, C., Xu, J., Zhang, T. C., & Li, Q. M. (2020). Effects of Professional Identity on Turnover Intention in China’s Hotel Employees: The Mediating Role of Employee Engagement and Job Satisfaction. Journal of Hospitality and Tourism Management, 45, 10–22. https://doi.org/10.1016/j.jhtm.2020.07.002




DOI: http://dx.doi.org/10.24856/mem.v36i2.2190

Article Metrics

Abstract view : 8510 times
PDF - 0 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Media Ekonomi dan Manajemen

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.


View My Stats

 
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.