STUDI TENTANG KEPUASAN PENGGUNA “BRT TRANS” DI SEMARANG
Sari
This study is to examine the effect of rates and facilities on consumer satisfaction who used TRANS BRT Semarang. The population in this passengers who used TRANS BRT in Semarang, its sample is taken general passengers using convenience sampling and the respondents were taken from who are passengers currently using BRT TRANS Semarang. Data analysis techniques used in this research is multiple regression analysis techniques. The results show that their rates and facilities significantly influence consumer satisfaction who used TRANS BRT Semarang.
Keyword : rates, facilities, student’s satisfaction.
Kata Kunci
Teks Lengkap:
PDFDOI: http://dx.doi.org/10.56444/sa.v8i1.1135
Article Metrics
Sari view : 14945 timesPDF - 0 times
Refbacks
- Saat ini tidak ada refbacks.
ISSN : 2302-2752 http://u.lipi.go.id/1346221190
Isi Naskah jurnal menjadi tanggung jawab penuh penulis yang bersangkutan
Dikelola oleh Penerbit Jurnal FEB UNTAG Semarang. Email: untag@untagsmg.ac.id atau jurnalsamac@gmail.com