It is frustrating enough to get your CITI mortgage loan modified. Once you get behind on your payments, it may seem like a nightmare. Understanding the internal structure of departments within CITI Mortgage is the key to fast and successful green trust cash payday loans bad credit direct lender no fees modification.

CITI Mortgage Department Structure

Mortgage departments within CITI may be best described as bull's-eye. The decision makers are located right in the center with supplementing services being on the outer rings. Once you call CITI, you are usually directed to customer service department located far from the decision-making center. CITI is known for changing department names frequently, but the department you will be forwarded to with all your modification questions is commonly called HAT, standing for Homeowners Assistance Team. Always note who you are speaking to, and what responsibility and decision-making authority that particular person or department has. Also keep in mind that the departments from the outer rings do not have a final say on your loan modification decision.

The CITI Review Process

While you may move towards the bull's-eye as your review process progresses, it is very unlikely that you would get a chance to talk to any of the decision makers. It may take up to three months for your application to get to the desk of a person authorized to make a loan modification approval decision. To speed up the process on your end always make sure that all documents requested by CITI are submitted in a timely manner.

While it takes long for your application to reach the decision-making officer at CITI, it literally takes them few moments to approve or deny your modification request. Approval simply comes down to a basic calculation of your income and expenses ratios and comparing them to loan modification guidelines. If you are among the lucky ones who get approved, make sure you follow through with all terms and deadlines as per your modification agreement. In case you fail, it may be twice as difficult to re-work your case, so make sure you understand all your rights and responsibilities set in your CITI agreement.

Options for Denied Homeowners

In case your application gets denied, it does not mean the end of the world to you. You may get denied due to insufficient data in your application or because of mistakes made in the process. CITI allows you to update your financial statement unlimited number of times. Therefore, you may need to start the process over again. Sometimes you can avoid the hassle of going through all the steps and be able to adjust your financial statement without losing your place in line for green trust cash payday loans online indian reservation modification review. Make sure you follow up with CITI at least once a week until your modification is permanent.

Persistence Is the Key to a Successful Modification

Overall, CITI is not the worst company to deal with. It is known as one of the oldest and most stable financing institutions in USA, being able to offer a good amount of options to reduce your payments. However, it is your persistence and a clear sight of the goal that would help you to get your green trust cash installment loans online direct lenders bad credit modified. Understanding the way CITI operates when it comes to handling modification applications is a great advantage to have.