Enhancing Work Productivity: The Role of Work-Life Balance, Job Stress Management, Job Satisfaction, and Environmental, Social, and Governance Integration

Darul Wiyono, Ema Ambiapuri, Nur Aini Parwitasari, Yana Sonjaya, Edi Tedi

Abstract


This study investigates the impact of work-life balance, stress management, and Environmental, Social, and Governance (ESG) integration on employee productivity in Bandung's hospitality sector, focusing on the mediating role of job satisfaction. The study examines 19 five-star and 94 four-star hotels, with a population of 226 general managers, managers, and supervisors. A sample of 183 respondents was determined using Slovin’s formula with 0.05 margin of error, and data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings confirm that job satisfaction significantly mediates the relationship between work-life balance, stress management, and productivity. ESG integration, encompassing social and environmental responsibility, further enhances productivity by strengthening these relationships. This study extends the Job Demands-Resources (JD-R) model, showing that ESG practices serve as additional job resources that reduce stress and improve job satisfaction, ultimately boosting productivity. This research highlights the need for supportive work-life balance policies, effective stress management, and ESG integration to enhance employee well-being and productivity. The study offers strategic insights for academia and industry, supporting sustainable HR practices in hospitality. A holistic approach integrating work-life balance, stress management, job satisfaction, and ESG policies is essential for improving productivity and ensuring sustainability.

Keywords


Work-Life Balance; Job Stress Management; Job Satisfaction; ESG Integration; Work Productivity

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