Civil Liability for Artificial Intelligence in Electronic Contracts: A Conceptual Framework in Indonesian Law

Lilisen Lilisen, Narpika Yendra, Pudji Natalya M, Hendy Liusgria, Tjhang Kian On, Hetiyasari Hetiyasari

Sari


The integration of Artificial Intelligence (AI) into electronic contracts introduces new legal challenges, particularly regarding civil liability for losses caused by algorithmic errors or system failures. This study aims to examine the mechanisms for enforcing such liability within the Indonesian legal framework by analyzing both tort-based responsibility and contractual liability arising from electronic transactions. Using a normative juridical method supported by statutory, conceptual, and comparative approaches, this research evaluates the relevant legal provisions, liability principles, and international practices. Under Article 1365 of the Civil Code, parties controlling or benefiting from AI may be held liable if negligence leads to harm. Meanwhile, the electronic information and transactions Law and Government Regulation 71 of 2019 provide the foundation for contractual claims, including obligations related to system reliability, data integrity, and digital audits. The findings show that enforcing liability requires clear causal proof, algorithmic transparency, and the ability to assess both material and non-material losses. Comparative cases such as Deloitte Australia, DoNotPay, and OpenAI demonstrate the global relevance of due diligence, algorithm auditing, and human accountability. This study concludes that Indonesia’s existing legal framework offers adaptive mechanisms for addressing AI-related losses, while emphasizing the need to strengthen regulatory clarity and accountability standards in the digital era.

Kata Kunci


Civil liability, artificial intelligence, electronic contracts, due diligence, Indonesian civil law

Teks Lengkap:

PDF (English)

Referensi


Akbar, Muhammad Dafi, Josua Ferdinand Sihotang, Rendika Purnama, and Taria Hasna. "Pemanfaatan dan Permasalahan Artificial Intelligence Dalam Kehidupan Manusia Serta Pengaturannya Secara Hukum." Media Hukum Indonesia (MHI) 2, no. 2 (2024): 78-91.

Allouzi, Adel Salem, K. R. I. M. Karima, and Mohammad Abdalhafid AlKhamaiseh. “The Role of Artificial Intelligence and Emerging Technologies in UAE Commercial Transactions Law (2023).” Research Journal in Advanced Humanities 5, no. 4 (2024): 156-169.

Amrullah, Ahmad Syarief, Amelia Cahyadini, and Tasya Safiranita. "Potensi Artificial Intelligece (AI) Dalam Pelayanan Dan Pengawasan Pajak Di Indonesia Ditinjau Dari UU ITE, PP PSTE Dan UU KUP." Equality: Journal of Law and Justice 1, no. 2 (2024): 79-94.

Anjani, Anisa Suci. "Analisis Yuridis Ingkar Janji Untuk Menikahi Sebagai Perbuatan Melawan Hukum Menurut Kitab Undang-Undang Hukum Perdata." LEX PRIVATUM 13, no. 1 (2024): 436-467.

Astuti, Sri Ayu. "Literasi Kemanfaatan Teknologi terhadap Cyber Terrorism di Era Disrupsi dengan AI (Artificial Intelligence)." Indonesian Journal of Criminal Law and Criminology (IJCLC) 5, no. 3 (2024): 132-141.

Cevitra, Mendy, and Gunawan Djajaputra. "Perbuatan Melawan Hukum (Onrechtmatige Daad) Menurut Pasal 1365 Kitab Undang-Undang Hukum Perdata Dan Perkembangannya." UNES Law Review 6, no. 1 (2023): 2722-2731.

Deloitte Australia. “Deloitte report errors spark AU$440,000 refunds.” Financial Times, September 8, 2025. Retrieved in October 13, 2025 from. https://www.ft.com/content/934cc94b-32c4-497e-9718-d87d6a7835ca?utm.

Dharmayanti, Yuliana Putri, and Eko Soponyono. "Criminal Law Policy in Efforts to Combat Artificial Intelligence (AI) in Cyber Crime." Jurnal Hukum Khaira Ummah 20, no. 2 (2024): 2255-2274.

Disemadi, Hari Sutra, and Henry Soelistyo Budi. "Enhancing Trade Secret Protection amidst E-commerce Advancements: Navigating the Cybersecurity Conundrum." Jurnal Wawasan Yuridika 7, no. 1 (2023): 21-43.

Disemadi, Hari Sutra. "Data Ownership In Regulating Big Data In Indonesia Through The Perspective Of Intellectual Property." Jurisdictie: Jurnal Hukum dan Syariah 13, no. 2 (2022): 188-209.

Financial Times. “Deloitte report errors spark AU$440,000 refunds.” Financial Times, September 8, 2025. Retrieved in October 21, 2025 from. https://www.ft.com/content/934cc94b-32c4-497e-9718-d87d6a7835ca?utm.

Hakim, Hary Abdul, Chrisna Bagus Edhita Praja, and Sung Ming-Hsi. "AI in law: Urgency of the implementation of artificial intelligence on law enforcement in Indonesia." Jurnal Hukum Novelty 14, no. 1 (2023): 122-134.

Hamjen, Hilarion, Vience Mutiara Rumata, and Marudur Padapotan Damanik. "The Trading Robot Regulatory Naratives: AI Implications in Indonesia." In Handbook of Research on Artificial Intelligence and Knowledge Management in Asia’s Digital Economy, pp. 81-96. IGI Global, 2023.

Hussin, Mutia Hariati, and Mutia Hariati Salwa Prilia Ginano. "European Union Cyber Security In Dealing With The Threat Of AI-Cybercrimes: Lessons For Indonesia." Dinamika Global: Jurnal Ilmu Hubungan Internasional 8, no. 2 (2023): 192-212.

Iriani, Dewi. "Penal Policy Cybercrime Artificial Intelligence (AI) Era Society 5.0 Presfektif Fiqih Jinayah dan Undang-Undang Nomor 19 Tahun 2016 tentang Informasi dan Transaksi Elektronik." El-Dusturie 3, no. 2 (2024): 183-200.

Kambovski, Igor. "Artificial Inteligence-legal and Ethical Dilemmas." Legislation and Judicial Practice 2, no. 1 (2024): 17-18.

Kusnianto, Hendrik, Benhard Kurniawan Pasaribu, and Muhd Syahazizamir Bin Sahmat. "Legal Innovation in Religious Courts: The Potential Utilization of Artificial Intelligence (AI) in Resolving Contemporary Cases." MILRev: Metro Islamic Law Review 3, no. 2 (2024): 388-410.

Louati, Hassen, Ali Louati, Abdulla Almekhlafi, Maha ElSaka, Meshal Alharbi, Elham Kariri, and Youssef N. Altherwy. “Adopting Artificial Intelligence to Strengthen Legal Safeguards in Blockchain Smart Contracts: A Strategy to Mitigate Fraud and Enhance Digital Transaction Security.” Journal of Theoretical and Applied Electronic Commerce Research 19, no. 3 (2024): 2139–2156.

Malau, Masnida, Yuniar Rahmatiar, and Muhamad Abas. "Perbuatan melawan hukum atas penyerobotan tanah milik orang lain dihubungkan dengan pasal 1365 KUH Perdata." Binamulia Hukum 12, no. 2 (2023): 299-307.

Mascello, Bruno. "AI in the Legal Market: The Dark Side of the Moon." In Liquid Legal–Sustaining the Rule of Law: Artificial Intelligence, E-Justice, and the Cloud, pp. 95-113. Cham: Springer Nature Switzerland, 2025.

Misbah, Saad, and Inaya Imtiyaz. "AI in Contract Law: Navigating Legal Challenges and Opportunities in the Digital Era." LawFoyer Int'l J. Doctrinal Legal Rsch. 2 (2024): 264.

Nisa, Ardina Khoirun. "The Prospect of AI Law in Indonesian Legal System: Present and Future Challenges." The Indonesian Journal of International Clinical Legal Education 6, no. 1 (2024): 25-48.

Ong, Hendry Widjaya, and Windi Afdal. "Perbandingan Pengaturan Sanksi Penipuan Online Berbasis Artificial Intelligence: Indonesia Vs Amerika." Jurnal Hukum to-ra: Hukum Untuk Mengatur dan Melindungi Masyarakat 11, no. 2 (2025): 448-464.

Putra, Agitkarai Sirajuddin, and Lalu Muh Hayyanul Haq. "Tanggung Jawab Hukum Penggunaan Artificial Intelligence Terhadap Pelanggaran Data Pribadi Pada Platform E-Commerce." Commerce Law 4, no. 1 (2024): 484-497.

Rachmadie, Donovan Typhano. "Regulasi Penyimpangan Artificial Intelligence Pada Tindak Pidana Malware Berdasarkan Undang-Udang Republik Indonesia Nomor 19 Tahun 2016." Recidive: Jurnal Hukum Pidana Dan Penanggulangan Kejahatan 9, no. 2 (2020): 128-156.

Rasyidah, Nur Aliya, Muhammad Aksay, and Muhammad Firdaus Akmal. "Urgensi Pembuatan Regulasi Penggunaan AI (Artificial Intelligence) Di Indonesia." Jurnal Penegakan Hukum Indonesia 5, no. 1 (2024): 42-51.

Respati, Adnasohn Aqilla. "Reformulasi UU ITE terhadap Artificial Intelligence Dibandingkan dengan Uni Eropa dan China AI Act Regulation." Jurnal USM Law Review 7, no. 3 (2024): 1737-1758.

Reuters. “OpenAI, Anthropic eye investor funds, settle AI lawsuits: FT reports.” Reuters, October 8, 2025. Retrieved in October 24, 2025 from. https://www.reuters.com/business/openai-anthropic-eye-investor-funds-settle-ai-lawsuits-ft-reports-2025-10-08/?utm

Rizki, Miyuki Fattah, and Abdul Salam. "Pertanggungjawaban Hukum Pengumpulan Data Biometrik Melalui Artificial Intelligence Tanpa Persetujuan Pemilik Data (Studi Kasus Clearview AI Inc. di Yunani dan Inggris)." Lex Patrimonium 2, no. 2 (2023): 9-32.

Sari, Linda Permata, and Nur Jannani. "Urgensi Regulasi Artificial Intelligence di Indonesia Perspektif Teori Hukum Responsif dan Sadd Al-Dzariah." Al-Balad: Journal of Constitutional Law 5, no. 3 (2023): 98-112.

Settaoui, Sidi Mohammed, and Nassima Chikh. "The Necessity of Artificial Intelligence and its Impact on Electronic Transactions." Law & World 31 (2024): 50-68.

Sudirman, Lu, Antony Antony, Cindy Lie, and Celline Celline. "Implikasi Artificial Intelligence Terhadap Pelayanan Bantuan Hukum Bagi Penyandang Disabilitas." ADIL: Jurnal Hukum 14, no. 2 (2023): 112-138.

Syafrinaldi, Syafrinaldi, Kim Hyeonsoo, Rani Fadhila Syafrinaldi, and David Hardiago. "Artificial Intelligence, Innovation, and Copyright: Comparing Intellectual Property Law in Indonesia and South Korea." Lex Scientia Law Review 8, no. 2 (2024): 1143-1180.

Syahril, Muh Akbar Fhad, A. Darmawansya TL, Murdiono Murdiono, and Arini Asriyani. "Artificial Intelligence Dan Hak Asasi Manusia: Kajian Hukum Tentang Potensi Bahaya Di Indonesia." Jurnal Litigasi Amsir 11, no. 3 (2024): 359-364.

The Verge. “Federal Trade Commission fines DoNotPay $193,000 over robot lawyers.” The Verge, September 25, 2024. Retrieved in October 23, 2025 from. https://www.theverge.com/2024/9/25/24254405/federal-trade-commission-donotpay-robot-lawyers-artificial-intelligence-scams?utm.

Trunapasha, Adzhar Anugerah, Pan Lindawaty Suherman Sewu, Dian Narwastuty, and Shelly Kurniawan. "Penyalahgunaan Artificial Intelligence Terhadap Tokoh Masyarakat Dalam Konten Di Media Sosial Berdasarkan Perundang-Undangan Di Indonesia." VERITAS 9, no. 2 (2023): 81-95.

Waluyo, Bing. "Kajian Terhadap Perbuatan Melawan Hukum Berdasarkan PadaPasal 1365 Kitab Undang-Undang Hukum Perdata." Cakrawala Hukum: Majalah Ilmiah Fakultas Hukum Universitas Wijayakusuma 24, no. 1 (2022): 14-22.

Widiartana, Gregorius, and Vincentius Patria Setyawan. "Prospects of Artificial Intelligence Criminal Liability Regulations in Indonesian Criminal Law." Jurnal Kewarganegaraan 7, no. 1 (2023): 325-331.

Federal Trade Commision. “FTC Finalizes Order with DoNotPay That Prohibits Deceptive 'AI Lawyer' Claims, Imposes Monetary Relief, and Requires Notice to Past Subscribers.” Federal Trade Commision, February 11, 2025. Retrieved in October 23, 2025 from. https://www.ftc.gov/news-events/news/press-releases/2025/02/ftc-finalizes-order-donotpay-prohibits-deceptive-ai-lawyer-claims-imposes-monetary-relief-requires.




DOI: http://dx.doi.org/10.56444/jidh.v10i1.6713

Refbacks

  • Saat ini tidak ada refbacks.


##submission.license.cc.by4.footer##



Jurnal Ilmiah Dunia Hukum indexed at:



Member of:



Visitors:

Tandai Penghitung

Mainkan slot online di STM88 untuk peluang menang lebih tinggi dan hadiah luar biasa! Dengan RTP terbaik, kemenangan besar sudah menunggu.